This Privacy Policy explains how StarBrightAI (“we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you visit our website or use any of our AI-powered tools and services. It applies to all visitors, customers, and users who access our platform through www.starbrightai.com.
By using our site or services, you agree to the collection and use of your information by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services. We are committed to protecting your privacy and ensuring your data is handled responsibly.
Information We Collect
To provide our AI tools and services effectively, StarBrightAI collects various types of information from users who interact with our website, platform, and tools. This includes the following categories:
1. Personal Information
We may collect personally identifiable information you voluntarily provide when you engage with our services. This can include:
- Full name
- Email address
- Company or organization name
- Job title
- Billing and payment information (where applicable)
- Any other details you submit through forms, signups, or direct correspondence
We collect this data to create and manage your account, process transactions, respond to inquiries, and provide a personalized user experience.
2. Technical Information
When you access our site or tools, we automatically collect technical data to ensure proper functionality, maintain security, and improve user experience. This includes:
- IP address
- Browser type and version
- Operating system and device type
- Referring website or source
- Pages visited, session duration, and clickstream data
- Cookie identifiers and tracking pixels
This information helps us analyze usage trends, detect unauthorized activity, and enhance platform performance.
3. AI Tool Usage Data
Because StarBrightAI provides generative AI services, we collect data related to your interaction with our tools, including:
- Prompts or text inputs you submit to our AI
- Output generated by the system in response to your input
- Feedback, ratings, or corrections you provide
- Session metadata related to tool use (e.g., timestamps, tool version)
This data may be used to monitor tool performance, prevent misuse, develop new features, and fine-tune AI behavior while maintaining responsible use standards.
4. Optional Communication & Survey Data
If you participate in user research, surveys, or marketing activities, we may collect any information you choose to share, such as your preferences, testimonials, or product feedback.
We do not collect sensitive personal data unless explicitly provided for a specific purpose with your consent.
How We Use Your Information
We use the information we collect from you to deliver, operate, and continually improve StarBrightAI’s services. This includes technical, personal, and usage data collected through our website and AI tools. Specifically, your information is used for the following purposes:
1. To Operate and Maintain Our Services
We use your personal and technical data to ensure that our AI tools and web platform function correctly and securely. This includes:
- Authenticating users and managing account access
- Delivering requested services and content
- Providing you with a consistent, personalized experience across sessions and devices
- Detecting, investigating, and preventing fraud, abuse, or other violations of our Terms
2. To Communicate with You
We may use your contact information (such as your name and email address) to:
- Respond to inquiries or support requests
- Send confirmations, updates, or alerts related to your use of the platform
- Notify you about significant changes to our policies, features, or systems
- Provide you with relevant product or feature updates
We may also send marketing communications, product announcements, or educational content, but only if you have opted in. You can unsubscribe at any time.
3. To Analyze Usage and Improve Performance
We analyze aggregated user activity and engagement data to better understand how our AI tools and website are used. This helps us:
- Identify usability issues and optimize navigation
- Improve functionality and system reliability
- Test new features and gather user feedback
- Monitor website traffic, AI tool performance, and usage trends
This analysis is performed using internal systems and, in some cases, third-party analytics tools that comply with privacy standards.
4. For AI Model Training and Development
At this time, we do not use your inputs or generated outputs for training our underlying AI models. Your prompts and outputs are stored only as necessary to:
- Maintain session history
- Improve tool responsiveness
- Detect and prevent misuse
- Enhance user support
If this policy changes in the future and user data becomes part of model training, we will update this Privacy Policy accordingly and seek explicit user consent where required.
5. Legal, Security, and Compliance Purposes
We may process your information when necessary to:
- Enforce our Terms of Service
- Meet regulatory obligations
- Respond to lawful requests from public authorities
- Protect the rights, safety, or property of StarBrightAI, our users, or others
We retain information only as long as needed for these legitimate purposes or as required by law.
Data Sharing and Disclosure
We value your trust and are committed to safeguarding your personal information. StarBrightAI does not sell your data under any circumstances. However, to operate our services effectively, we may share information with select third parties under strict conditions, as outlined below:
1. Third-Party Service Providers
We use trusted third-party tools and platforms to support the delivery, maintenance, and improvement of our services. These tools may have access to limited personal or technical information, only as necessary to perform specific tasks on our behalf, and are obligated to handle your data securely and in compliance with privacy laws.
Examples include:
- Analytics tools (e.g., Google Analytics) to understand website traffic and user behavior
- Customer support platforms for managing inquiries or support tickets
- Email service providers to send notifications, updates, or marketing communications (only with consent)
- Hosting and infrastructure partners that power our website and AI tools
We carefully vet these partners to ensure they maintain high standards of data protection and confidentiality.
2. Legal and Regulatory Requirements
We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations. We may also share data if we believe it is necessary to:
- Comply with applicable laws or regulations
- Protect the rights, property, or safety of StarBrightAI, our users, or the public
- Enforce our Terms of Service or investigate suspected violations
In all such cases, we will take appropriate measures to ensure that any disclosure is lawful and limited to what is necessary.
3. Business Transfers or Corporate Restructuring
If StarBrightAI is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of the transaction. We will notify you in advance if such a transfer affects your data and will ensure the continued protection of your privacy during the transition.
4. Aggregated or De-Identified Data
We may share aggregated or anonymized data that cannot be used to identify you personally. This type of data may be used for research, analytics, marketing insights, or industry trend reporting.
5. No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for commercial purposes. Your trust is fundamental to our mission, and we are committed to ensuring your data is used responsibly, transparently, and solely to enhance your experience with our platform.
Cookies and Tracking Technologies
At StarBrightAI, we use cookies and similar tracking technologies to enhance your browsing experience, analyze platform performance, and ensure our AI tools function smoothly. This section explains what these technologies are, how we use them, and the choices you have regarding their use.
1. What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They allow us to remember your preferences, deliver a more personalized experience, and gather insights into how users interact with our platform.
We use the following types of cookies on our website and AI tool interface:
- Essential Cookies: These are required for core site functionality, such as navigating pages, accessing secure areas, and using features like account logins or form submissions. Without these cookies, our services may not function properly.
- Performance and Analytics Cookies: These help us understand how users interact with our website by collecting anonymous usage data. For example, we use tools like Google Analytics to monitor page traffic, session duration, and behavior flow to improve our design and content strategy.
- Functionality Cookies: These remember your preferences and settings, such as language choice or last-used features within our AI tools, to provide a smoother, more personalized experience.
- Third-Party Cookies: Some cookies may be set by third-party services integrated into our platform, such as embedded videos, support widgets, or social media sharing tools.
2. Why We Use Cookies
Cookies help us:
- Understand how our users engage with StarBrightAI’s website and AI interfaces
- Optimize page load times and overall platform performance
- Improve tool usability and navigation flow
- Provide relevant support content or resources based on your usage patterns
- Store your login session (if applicable) to avoid repeated sign-ins
3. Your Cookie Choices and Controls
You have control over how cookies are used on your device. Most browsers allow you to:
- Accept or reject all cookies
- Clear existing cookies from your browser history
- Block third-party cookies or specific tracking tools
- Set alerts before cookies are stored
Please note: Disabling certain cookies may limit functionality or impact the performance of specific features on our website and AI tools.
If you wish to manage your cookie preferences, you can adjust your browser settings accordingly. For more guidance, refer to the help section of your browser (e.g., Chrome, Firefox, Safari, Edge).
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
We are committed to maintaining transparency about how we use tracking technologies and will update this section if our practices change in the future.
Data Retention
At StarBrightAI, we retain personal and usage data only for as long as necessary to provide our services, meet legal obligations, and improve the functionality and performance of our AI-powered platform. This section outlines how long different types of data are stored and under what circumstances data is deleted or anonymized.
1. Retention of Personal Information
Personal information such as your name, email address, account details, and communication records is retained for as long as your account remains active or as needed to provide support, deliver services, or comply with applicable laws.
If you deactivate your account or request deletion, we will remove or anonymize your personal data within 30 days, unless we are required to retain certain information for legal, regulatory, or legitimate business purposes (such as fraud prevention or dispute resolution).
2. Retention of Technical and Usage Data
Technical data (such as IP addresses, browser types, and device identifiers) and AI usage data (such as user inputs, generated outputs, session logs, and feedback) may be stored for a longer period to help us:
- Analyze platform performance
- Train or improve AI systems (if and only when data is anonymized and aggregated)
- Monitor system integrity and prevent misuse
- Comply with security and audit requirements
Where possible, AI usage data is detached from personally identifiable information and retained in an anonymized format to preserve user privacy while supporting model refinement and feature development.
3. Criteria for Data Deletion or Anonymization
We follow strict internal policies to determine how long each category of data is retained. Key factors influencing this decision include:
- The original purpose for which the data was collected
- Legal and contractual obligations
- User account status and engagement activity
- Requests from users to delete or anonymize their data
- Security and auditing requirements
When data is no longer necessary for any of the purposes above, we take steps to securely delete it or anonymize it so it can no longer be linked to an individual.
4. User-Initiated Deletion
You may request the deletion of your data at any time by contacting us at support@starbrightai.com. Once verified, we will honor the request by applicable data protection laws and our internal policies.
We are committed to handling your data responsibly and ensuring that retention is justified, proportionate, and transparent.
Your Rights and Choices
At StarBrightAI, we believe in transparency and empowering our users to make informed decisions about their personal information. Depending on your location and applicable data protection laws, you may have specific rights related to how your data is collected, used, and shared. This section outlines those rights and the choices you have when using our services.
1. Access, Update, or Delete Your Information
You have the right to access the personal data we hold about you. Upon request, we will provide a copy of your information in a structured, commonly used, and machine-readable format.
You also have the right to:
- Correct inaccurate or outdated personal data
- Delete your data, where legally permissible
- Request that we restrict the processing of your data in certain situations
To exercise any of these rights, please contact us at support@starbrightai.com. We will respond within a reasonable timeframe and following applicable laws.
2. Opt-Out Options
We offer several choices regarding your data:
- Marketing Communications: If you receive emails from us, you can opt out at any time by clicking the “Unsubscribe” link in the email or by contacting us directly.
- Cookies and Tracking: You may control the use of cookies through your browser settings or our cookie banner. See the Cookies and Tracking Technologies section for more details.
- AI Usage: If you do not wish for your anonymized data to be used to improve our AI models, please let us know via email. We respect your preference and will ensure your data is excluded from any training or research-related use, where applicable.
3. Rights Under Global Privacy Laws
Depending on your jurisdiction, you may have additional rights under privacy regulations like the General Data Protection Regulation (GDPR) if you are located in the European Economic Area (EEA), or the California Consumer Privacy Act (CCPA) if you are a resident of California.
If these laws apply to you, your rights may include:
- The right to know what personal information we collect and why
- The right to request deletion of your information
- The right to opt out of the sale of personal data (note: StarBrightAI does not sell personal data)
- The right to non-discrimination for exercising your privacy rights
If you wish to exercise your rights under GDPR, CCPA, or any other applicable regulation, contact us at support@starbrightai.com. We may require verification of your identity before fulfilling certain requests to protect your privacy and security.
Data Security
We take data security seriously at StarBrightAI. Protecting the information you share with us is a priority, and we implement a combination of administrative, technical, and physical safeguards to help protect your data from unauthorized access, misuse, disclosure, alteration, or destruction.
1. How We Protect Your Information
Our security measures include:
- Secure server infrastructure with encryption protocols (SSL/TLS) to protect data in transit
- Role-based access controls to limit who can view or modify user data
- Regular security reviews and platform updates to address vulnerabilities
- Internal policies and staff training on data protection and privacy best practices
- Secure storage and processing environments for all data, whether handled internally or through trusted third-party providers
These safeguards are designed to align with industry standards and support the confidentiality, integrity, and availability of your data.
2. Limitations and No Guarantee of Absolute Security
While we do our best to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee absolute security. If we become aware of a data breach that may affect your personal information, we will notify you following applicable laws and our internal incident response procedures.
We encourage you to take steps to help keep your information safe, such as choosing strong passwords and logging out of your account when using shared devices.
Children’s Privacy
StarBrightAI is not directed to children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under 13 years old. Our services are intended for use by individuals who are at least 18 years of age or the age of majority in their jurisdiction.
If you are under 13, please do not attempt to use our services, submit any personal information through our platform, or engage with any part of our website. We do not knowingly process children’s data or create AI outputs intended for use by minors.
In the event that we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our records. If you believe that we might have any information from or about a child under 13, please contact us at support@starbrightai.com so we can investigate and remove the data promptly.
We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information through any website or service without their permission.
Third-Party Links
The StarBrightAI platform and website may contain links to third-party websites, services, or resources that are not operated or controlled by us. These links are provided for your convenience and informational purposes only. We do not endorse or assume any responsibility for the content, privacy practices, or policies of any third-party sites.
Once you leave our website or interact with a third-party service, any information you provide is governed by the privacy policy of that third party, not by StarBrightAI. We strongly encourage you to review the privacy policies and terms of use of any external websites you visit through links on our platform.
StarBrightAI is not responsible for any damages or issues that may arise from your use of third-party sites linked from our website, and we make no guarantees about the security or practices of these external services.
If you have any concerns about a link found on our platform, please contact us at support@starbrightai.com so we can review and take appropriate action.
Changes to This Privacy Policy
StarBrightAI reserves the right to update or modify this Privacy Policy at any time in order to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice (such as a banner on our homepage or an email notification, depending on the nature of the change).
We encourage users to regularly review this page to stay informed about how we are protecting the information we collect. Your continued use of our website, platform, or services after any changes to this Privacy Policy constitutes your acceptance of those changes.
If you do not agree to the revised policy, you should discontinue your use of the StarBrightAI services and platform.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please don’t hesitate to reach out. We’re here to help and take your privacy seriously.
You can contact us at:
StarBrightAI
Email: [info@starbrightai.com]
Phone: [1-888-485-8682]
Contact Form: https://starbrightai.com
We aim to respond to all inquiries related to data privacy within a reasonable timeframe and by applicable laws and regulations.